Refund Policy

Refund & Return Policy

Last Updated: March 28, 2026

30-Day Satisfaction Guarantee

Not satisfied? Return unopened products within 30 days for a full refund. Opened products may be returned if defective.

How to Return

  1. Email info@welcomelane.com with your order number
  2. Receive return instructions within 24 hours
  3. Ship the item back
  4. Refund processed within 5-10 business days

Damaged Products

Received a damaged item? Email us with photos for an immediate replacement or full refund including shipping.